Free shipping on orders above ₹2,999 · Pan-India delivery
Customer Care
Our commitment to complete satisfaction for purchases from Linen Centre (Uniwell Trading Factory Pvt Ltd).
Our support team is available Mon–Sat (10:00 AM – 8:30 PM).
Unworn, unwashed apparel with original tags and packaging intact can be returned within 7 days of delivery.
Fabric sold by the metre once cut from the roll, as well as customized, altered, or tailor-made pieces, cannot be returned or exchanged unless delivered damaged, stained, or defective.
If your order arrives damaged or if you receive an incorrect item, please inform us within 48 hours of delivery by emailing photos to uniwelltrd.ctl@gmail.com or contacting +91 940 998 1234. We will arrange a free replacement or issue a full refund.
To initiate a return, contact our support team with your Order ID and reason for return. Our team will guide you on courier reverse pickup or direct return shipment to our Head Office in Cherthala, Kerala.
Once your return is received and passes quality inspection at our central warehouse, refunds are processed to your original payment method within 5–7 business days.
Standard product orders can be cancelled free of charge before dispatch. Once an order has been shipped, it must be handled under our standard Return policy upon receipt.