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Data Protection
How Linen Centre (Uniwell Trading Factory Pvt Ltd) protects and respects your personal information.
When you visit Linen Centre or place an order, we collect information necessary to process your transaction. This includes your full name, shipping/billing address, email address, phone number, and any order preferences or custom tailoring specifications you provide.
All online payment transactions are processed through encrypted, PCI-DSS compliant payment gateways (PhonePe). Linen Centre and Uniwell Trading Factory Pvt Ltd never store your credit card numbers, debit card PINs, CVVs, or Net Banking credentials.
We use your personal data strictly to fulfill and deliver your apparel/fabric orders, send shipping & tracking notifications via SMS/Email, handle customer support inquiries, and communicate updates about new arrivals or offers if you have opted in.
We do not sell, rent, or trade your personal data to third-party advertisers. We share information solely with trusted logistics partners (courier services) and payment processors required to deliver your order.
We use essential cookies to maintain cart state, session preferences, and smooth site navigation. We do not use intrusive cross-site tracking cookies.
Information collected at our physical showrooms (Cherthala, Changanassery, Kottayam, Kozhikode) for billing or tailoring records is protected under the same privacy standards as our online store.
You have the right to request access to the personal data we hold about you, or request corrections or deletion of your records. Please contact our data controller at uniwelltrd.ctl@gmail.com.
This policy is managed by Uniwell Trading Factory Pvt Ltd, 29/5A, Linen Centre Tower CMC 29, Cherthala, Alappuzha, Kerala - 688524. For questions or concerns regarding privacy, email us at uniwelltrd.ctl@gmail.com or call +91 940 998 1234.